210 results found

1. Recurrent payment with repeat for a number of events created in Android is not enforced on IOS

   If you create a recurrent payment on Android setting the frequency on repeat monthly, every 1 month for a number of events (e.g 3) on iOS the number of events is not being checked/enforced, and thus the payments keep repeating and never ends.

   This is critical bug!!

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   completed  ·  AdminBudgetBakers_K (Support, BudgetBakers) responded

   Hello there,

   
   

   To address the bug you've encountered, please create a ticket for our support team. You can contact us through the mobile app using the following steps:

   
   

   Android: Go into the side menu and scroll down to 'Help'.

   iOS: Go into 'More' in the bottom right corner of your screen.

   
   

   If you can't find the answer to your question in our Help articles, you'll find the "Submit a request" button under each article. Our support team will assist you further.

2. Please provide an option to exclude the transaction from overall report

   Please provide an option to exclude the transaction from overall report.
   For some transaction we will receive the amount and it will be immediately transfer to another account. That kind of transaction i don't want to track as an expense. So please provide an option to exclude the transaction in the report. This feature is available in other wallet apps. So it is a must have feature

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3. Investment should not be Under Expense, but have a separate view

   Ideally Investment is different from expense, I should be able to see of what percent of money I have spent on total income for investment purpose.

   So it should be : Income, Expense, Investment

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4. IMPORT FEATURE NOT WORKING

   Hi, please could you fix the import feature, I am trying to upload a csv file however the error saying make sure your file is csv,

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5. Main currency issue fixes

   Like many others, I recently changed country and have a different currency now.

   At the current state, if I want to change currency, I have to delete all data and lose 5 years’ worth of transactions.
   I could also export and import every single account, but this solution is not feasible: all the transfer entries will be considered as expenses in the donating account, and income in the receiving one. All the debts, planned payments, budget etc will be lost as well.

   To easily fix this, in my view, you have three options:
   1) add the possibility to change the main currency
   2) remove the “main” currency and always display independent balances for each currency
   3) implement the possibility to export/import ALL USER DATA, and not each individual account. Allow us to create a “wallet” file where all the user data on your servers is stored (data, setting, etc), and allow us to use this file to do a real backup, where the only information that is not retained is the main currency. In this way it will be possible to do the backup, delete user data (without losing premium), select new main currency, being prompted with “do you have a backup file?”, select it and wait for all the data to be leaded, like how it happens when we log into our accounts from a new device.

   It seems to me that it is now years that users have this problem with the main currency, and it’s very difficult to believe that after being able to create such a good software, you guys are not able to solve this issue.

   Like many others, I recently changed country and have a different currency now.

   At the current state, if I want to change currency, I have to delete all data and lose 5 years’ worth of transactions.
   I could also export and import every single account, but this solution is not feasible: all the transfer entries will be considered as expenses in the donating account, and income in the receiving one. All the debts, planned payments, budget etc will be lost as well.

   To easily fix this, in my view, you have three options:
   1) add the possibility to change the… more

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6. BUG: Log In with Google account is not allowed in Wallet Web

   Log In with Google account is not allowed in Wallet Web. There is only option continue with Facebook so I cannot log in to my wallet.

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   completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

   Hello,

   
   

   The option to login with google is possible now. If you encounter any problems please contact us via a ticket. 

   
   

   Please contact us via the ''Help'' icon on your mobile device > select your issue from the categories and if it's not answered please "submit a request" at the bottom of the screen and share more information. Thanks.

7. Edit time of transaction from web-version

   To add a possibility to edit the time of autoimported bank transactions from web-version, not only from mobile

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8. While Cloning the Entry, Today's date shall be selected automatically

   Hi,

   When we clone the entry we do it for the today only.
   So it is better to have an improvement that
   when any entry is duplicated, date shall change to the today's date.

   I am using other Expense Record app and it has this feature,
   which is very useful.

   Hopefully you will improve in the next update!

   Thank you.

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9. A folder to store there the information we need

   Like many many users I love this amazing app and I find it very useful and helpful that's why I want to suggest a little improvement.

   Sometime I want to check how much I spent during the previous month not countig backwards from today but during a very specific period of time, for example from the 1st of November to the 31st of November. I found out, exploring the app, that is possible to set the date I want to check and find the wanted information but, wouldn't be easier if the app had a section where the user can create and name some folders and store there the informations of interest?

   In my opinion, this way is more convinient since there's no need to re-do the research process all over again if you have to check theme several times.The informations that the users chooses to save woluld be in a folder, ready to be checked or consulted everytime they are needed.

   It's a very small change but it saves time and make things a little bit easier.

   Thanks for dedicating me your time and attention!

   Like many many users I love this amazing app and I find it very useful and helpful that's why I want to suggest a little improvement.

   Sometime I want to check how much I spent during the previous month not countig backwards from today but during a very specific period of time, for example from the 1st of November to the 31st of November. I found out, exploring the app, that is possible to set the date I want to check and find the wanted information but, wouldn't be easier if the app had a section where the user can… more

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   completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

   Hello,

   
   

   Please see the answer of Kamil who has suggested a workaround for this.

   
   

   "Go to the list of transactions, choose period, select all transactions, edit them in bulk, add a label (for example "holidays-expenses"), Create a filter with that label and save it. Create a widget on dashboard and use above filter."

10. Zisk

    Dobrý den,

    chtěla bych Vás poprosit o přidání funkce do Exportu. Když už jsou v aplikaci Kategorie a Štítky, proč nemohu exportovat i dle nich?
    Nikde neumožňujete nahlédnout na "zisk", když už mám něco nakoupeno a prodávám to. Alespoň skrze export by bylo fajn,aby byla možnost nahlédnutí na tuto věc.
    Děkuji
    Kateřina Hajnová

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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    
    

    Records can be exported to Excel, CSV and PDF. Functionality available for premium users in Android.

    
    

    Unfortunately this feature is not yet Available for IOS/Web.

11. Multiple PAYPAL accounts synchronizations.

    Hello. At the moment we can only sycronize one account at time. For exemple, i have two PayPal accounts, one from Portugal and one for Canada, and i can only one of them. 8f i have one already configured, and try to sync a new one, the app don't let me, because the authentication process is already done. Maybe the same happens in the others banks. For exemple, i have 2 accounts in the same Portuguese bank, it would be nice to add them both

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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    In order to resolve this, we will need more information. Please contact us via the ''Help'' icon on your mobile device > select your issue from the categories and if it's not answered please "submit a request" at the bottom of the screen and share more information. Thank you.

12. Sign in / connect to bank through "Mobilt Bank ID"

    I want to connect to my bank Handelsbanken (a Swedish bank) and the connection procedure is not what is customary here in Sweden.

    Here we use Mobilt Bank ID for everything, I mean everything. If an app doesn't have Mobilt Bank ID it's usually not trustworthy.

    Having to use a method of connecting to my bank that involves a little box of sorts with a cord and a card that goes into it is very old-fashioned. That used to be the norm around 10-15+ years ago here.

    Please update your connection method for the Swedish market.

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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    In order to resolve this, we will need more information. Please contact us via the ''Help'' icon on your mobile device > select your issue from the categories and if it's not answered please "submit a request" at the bottom of the screen and share more information. Thanks.

13. Add common polish bank "Santander Bank Polska"

    As in title. This is my main bank account. An automated adding my expenses and synchronization of earilier ones would be great.

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14. Please Add hey banco of Mexico city

    Can you help us add this bank (Hey banco) to synchronize our operations, this bank is new and is focused on young people

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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    Thank you for letting us know, but our banking team tries to work with the most frequently requested banks.

    To request your bank, please enter your details here: https://bit.ly/supportmybank.

    For the time being, you can try the import feature via the web version here: https://bit.ly/3TzspfX.

15. Add Banks from Angola

    Hello,

    I really love the up and I am getting more comfortable and sharing with more people.

    Can you guys add Banks from ANGOLA.

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16. Recurring 'transfer' events

    Since there is no where to post or contact for technical support:

    At the moment when using the mobile app, in the planned payment screen, selecting 'transfer' crashes the app.

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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello, we regret to hear you are experiencing issues with your app. In order to resolve this, we will need more information. Please contact us via the ''Help'' icon on your mobile device > select your issue from the categories and if it's not answered please "submit a request" at the bottom of the screen and share more information. Thanks.

17. Scotiabank for Dominican Republic

    Is it possible you add Scotiabank for Dominican Republic ?

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18. Add Neo Bank UP based in Melbourne

    Please add Neo bank UP to the list of bank accounts to sync!

    Up | Upgrade your banking
    https://up.com.au

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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    Thank you for letting us know, but our banking team tries to work with the most frequently requested banks.

    To request your bank, please enter your details here: https://bit.ly/supportmybank.

    For the time being, you can try the import feature via the web version here: https://bit.ly/3TzspfX.

19. Add Polish bank "Nest Bank"
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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    Thank you for letting us know, but our banking team tries to work with the most frequently requested banks.

    To request your bank, please enter your details here: https://bit.ly/supportmybank.

    For the time being, you can try the import feature via the web version here: https://bit.ly/3TzspfX.

20. Add UK bank monese
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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,

    Thank you for letting us know, but our banking team tries to work with the most frequently requested banks.

    To request your bank, please enter your details here: https://bit.ly/supportmybank.

    For the time being, you can try the import feature via the web version here: https://bit.ly/3TzspfX.