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210 results found

  1. test

    testing

    0 votes
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    0 comments  ·  Admin →
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  2. I want to speak with someone and seems to be impossible!!! ALL OF MY TRANSACTION BECAME TRANSFERS BUT I DIDN'T MODIFIED THEM IN THAT WAY

    I want to speak with someone and seems to be impossible!!! ALL OF MY TRANSACTION BECAME TRANSFERS BUT I DIDN'T MODIFIED THEM IN THAT WAY

    1 vote
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    3 comments  ·  HOW IT WORKS  ·  Admin →
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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello, we regret to hear you are experiencing issues. To assist you, we kindly request additional information. Please contact us through the "Help" icon on your mobile device. Select the relevant category and, if needed, submit a request at the bottom of the screen with more details. Thank you. Visit: https://bit.ly/SupportHELP for more assistance.

  3. Need to repair some glitch for samsung fold

    We all have samsung fold and when we want to choose the date of the particular entry entered then not showing ok button to select when my screen in open . Plz repair

    4 votes
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    1 comment  ·  DESIGN  ·  Admin →
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    completed  ·  AdminBudgetBakers_L (Admin, BudgetBakers) responded

    Hello,


    We apologise for the inconvenience you are experiencing. 

    However, to further investigate and solve this issue we would need each one of you to create a ticket so we can gather more information, device and version OS, etc.


    Please create a new ticket here: https://support.budgetbakers.com/hc/en-us/requests/new 


    Once your ticket has been created we can send all the information to our developers to investigate it. Thank you for your understanding and patience.

  4. the Credit Card set up is confusing

    I was trying to set up my credit card account..
    I already input my credit limit but in the statistics part, it is tag as maximized utilization of credit card and when i Input new transactions in credit card i am tagged as over draft.

    1 vote
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    completed  ·  2 comments  ·  IMPROVEMENT  ·  Admin →
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  5. incures the number of integrated bansk

    Dear Customer Support,

    I hope this message finds you well. I started using the application and noticed that my bank is not integrated with your service. I was disappointed to see this as I was hoping for a seamless experience. Can you please let me know if there is a possibility of adding my bank to the list shortly?

    bank name: banquemisr
    country ; egypt
    Branch name: BANQUE MISR
    Swift code (8 characters): BMISEGCX

    Thank you for your attention to this matter. I look forward to your response.

    1 vote
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    completed  ·  1 comment  ·  IMPROVEMENT  ·  Admin →
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  6. darkmode

    Darkmode in web version

    1 vote
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    completed  ·  0 comments  ·  WEB  ·  Admin →
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  7. Transaction dates are wrong with Belfius Bank.

    All my transaction appeared on the date the transactions were recorded by the bank "value date" rather than transaction date (when I actually made the expense).

    1 vote
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    completed  ·  0 comments  ·  IMPROVEMENT  ·  Admin →
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  8. Main currency issue fixes

    Like many others, I recently changed country and have a different currency now.

    At the current state, if I want to change currency, I have to delete all data and lose 5 years’ worth of transactions.
    I could also export and import every single account, but this solution is not feasible: all the transfer entries will be considered as expenses in the donating account, and income in the receiving one. All the debts, planned payments, budget etc will be lost as well.

    To easily fix this, in my view, you have three options:
    1) add the possibility to change the…

    3 votes
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    completed  ·  1 comment  ·  IMPROVEMENT  ·  Admin →
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  9. IMPORT FEATURE NOT WORKING

    Hi, please could you fix the import feature, I am trying to upload a csv file however the error saying make sure your file is csv,

    3 votes
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    completed  ·  2 comments  ·  WEB  ·  Admin →
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  10. BUG: Error when changing a synced record into a transfer: "record.form.currency_does_not_exist"

    Currency is shown when opening a synced record (either income or expense), but when click on the transfer button to change it into a transfer, the currency filed goes blank. Saving the transaction gives error: "record.form.currencydoesnot_exist"

    1 vote
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    completed  ·  3 comments  ·  WEB  ·  Admin →
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  11. Addition of Credit card account on Banco De Oro (Philippines)

    Addition of support to track credit card transactions on Banco De Oro bank (Philippines).

    1 vote
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    completed  ·  1 comment  ·  NEW FEATURE  ·  Admin →
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  12. Investment should not be Under Expense, but have a separate view

    Ideally Investment is different from expense, I should be able to see of what percent of money I have spent on total income for investment purpose.

    So it should be : Income, Expense, Investment

    3 votes
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    completed  ·  0 comments  ·  NEW FEATURE  ·  Admin →
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  13. Cannot connect to Fidelity Investments and TD Ameritrade isn't even listed

    Cannot connect to Fidelity Investments and TD Ameritrade isn't even listed

    1 vote
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    completed  ·  1 comment  ·  IMPROVEMENT  ·  Admin →
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  14. Please provide an option to exclude the transaction from overall report

    Please provide an option to exclude the transaction from overall report.
    For some transaction we will receive the amount and it will be immediately transfer to another account. That kind of transaction i don't want to track as an expense. So please provide an option to exclude the transaction in the report. This feature is available in other wallet apps. So it is a must have feature

    3 votes
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    completed  ·  1 comment  ·  NEW FEATURE  ·  Admin →
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  15. Lazy budgetbakers support

    This is a feedback on how the budgetbakers support works.

    They release a new update and without checking whether my problem has been fixed, they offload their work on me by saying that I should go ahead and check if by any chance the new update hasn't fixed my problem. They have no clue if it's been fixed or not.

    Am I the only one who thinks that this is not how support should work?

    IMHO, if the reported problem is something that developers need to fix, the problem should be tracked properly and the support should get back to…

    1 vote
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    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
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  16. Monthly budgets allow start date

    I want to choose when I could start my monthly budget

    1 vote
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    completed  ·  1 comment  ·  NEW FEATURE  ·  Admin →
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  17. The web browser does not display the records for the Planned Payments card, despite having payment records available.

    Dear Team,

    We have encountered an issue with the web browser version where the Planned Payments feature does not display any planned payments after adding them. However, it functions correctly on the mobile app, showing the expected planned payments. We kindly request your attention to investigate and address this issue.

    Thank you for your assistance in resolving this matter.

    1 vote
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    completed  ·  1 comment  ·  IMPROVEMENT  ·  Admin →
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  18. Wealthsimple Synch

    You should synch with WeathSimple accounts, it is a Canadian online investment management service used by many people in Canada.

    1 vote
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    completed  ·  1 comment  ·  IMPROVEMENT  ·  Admin →
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  19. Recurrent payment with repeat for a number of events created in Android is not enforced on IOS

    If you create a recurrent payment on Android setting the frequency on repeat monthly, every 1 month for a number of events (e.g 3) on iOS the number of events is not being checked/enforced, and thus the payments keep repeating and never ends.

    This is critical bug!!

    3 votes
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    0 comments  ·  iOS  ·  Admin →
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    completed  ·  AdminBudgetBakers_K (Support, BudgetBakers) responded

    Hello there,


    To address the bug you've encountered, please create a ticket for our support team. You can contact us through the mobile app using the following steps:


    Android: Go into the side menu and scroll down to 'Help'.

    iOS: Go into 'More' in the bottom right corner of your screen.


    If you can't find the answer to your question in our Help articles, you'll find the "Submit a request" button under each article. Our support team will assist you further.

  20. Synch Problem 01.06.23

    Hiya, big fan of your excellent app ... for some reason since yesterday the web app is stuck on a synchronisation loop and it isn't loading? I have tried loading it on Incognita mode (to rule out cookies) and a different browser but to no avail ! The android app is fine ... help!

    1 vote
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    completed  ·  0 comments  ·  HOW IT WORKS  ·  Admin →
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