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Adalmir Almeida

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    Adalmir Almeida commented  · 

    I am a long-time customer of Caixa Geral de Depósitos (CGD) in Portugal. I recently purchased a premium subscription to the CGD Wallet app, which I was excited to use to manage my finances more easily. However, I have been unable to sync my banking information with the app.

    I have tried all of the troubleshooting steps that Wallet´s team has provided, but I have been unsuccessful. I have contacted customer service multiple times, but I have not received any help.

    This issue is causing me a great deal of inconvenience. I cannot use the app to view my balance, make payments, or track my spending.

    I am very disappointed with the CGD Wallet premium subscription. I feel like I have wasted my money. I am considering switching banks so that I can use a more reliable app.

    Call to action:

    Wallet and CGD, please fix this issue. I am a loyal customer, and I want to be able to use your app.

    Adalmir Almeida shared this idea  · 

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