Not working import feature
I'm really disappointed how is implemented the import.
I'm migrating to your program from another one. I was hoping to import my hystorical data via import feature, but I failed regardless I spent a lot of time using the help.
At last I just exported data I entered to one of the accounts and tried to import it. It should be OK, but it isn't. It gave me an error message again like "We cannot load your file".
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Diego Bianchi commented
It's always with bug, I don't understand.
I tried to import and half work until the last step to click OK.
I'm receiving the same message, which is about the format of the excel, but I uploaded in differents formats and any one works.
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GeeKat commented
Has this been resolved? I am still having trouble. When I import a file nothing loads!
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JC777 commented
Same here , I want to add my credit card transactions from a couple of months ago but i am not able to , talked with support but go nothing
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wmk commented
Not working with CSV
06-01-2023, AMAZON, 970.00
06-02-2023, Paypal, 39500.00
06-10-2023, TARGET, 979.00
06-30-2023, Supermarket, 395.00 -
Imad Shatali commented
It was working but stopped working now.
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Ricardo Ortuoste commented
Hi, can confirm as well that I am experiencing issues with Import feature too.
Have been using this feature ever since (and every 2 weeks). Only having this issue now where the preview shows proper import and confirms successful import, but shows 0 records after.
Screenshots attached.
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Ondrej Hanslik commented
I have just tried the import and it just doesn't work.
I have a plain CSV file exported by my bank. The preview shows everything correctly. After import there are 0 records. Spent about an hour trying to "fix" the file, trying different date formats, encodings, amount formats. It's just never works. If the preview shows everything correctly there must be a problem somewhere else. At least show what is wrong! -
Kamil Wójcik commented
It works. If you have any issues it means should your data in spreadsheet is somehow corrupted.
I would start by creating a new spreadsheet and copy paste data as a plaint text.
Second thing I would check is if you have any special characters in your data. Typically in CSV files values are separated by ";" or "|". If you have such chars for example in column "Description", the import script will fail.