Skip to content

General

19 results found

  1. Make Web App & Mobile App Features Consistent

    The web app and mobile app are not consistent. There are important features in both that are not available in both such as Planned Payments and Budgets. I find using the web app far easier but very important features of budgeting software are not included in the web app.

    223 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  6 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I want to speak with someone and seems to be impossible!!! ALL OF MY TRANSACTION BECAME TRANSFERS BUT I DIDN'T MODIFIED THEM IN THAT WAY

    I want to speak with someone and seems to be impossible!!! ALL OF MY TRANSACTION BECAME TRANSFERS BUT I DIDN'T MODIFIED THEM IN THAT WAY

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello, we regret to hear you are experiencing issues. To assist you, we kindly request additional information. Please contact us through the "Help" icon on your mobile device. Select the relevant category and, if needed, submit a request at the bottom of the screen with more details. Thank you. Visit: https://bit.ly/SupportHELP for more assistance.

  3. Lazy budgetbakers support

    This is a feedback on how the budgetbakers support works.

    They release a new update and without checking whether my problem has been fixed, they offload their work on me by saying that I should go ahead and check if by any chance the new update hasn't fixed my problem. They have no clue if it's been fixed or not.

    Am I the only one who thinks that this is not how support should work?

    IMHO, if the reported problem is something that developers need to fix, the problem should be tracked properly and the support should get back to…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Lifetime subscription

    I once paid for the lifetime version (you were still called Wallet). I subsequently stopped using it and now I would like to resume. Can I renew my lifetime subscription? Thanks Jakub

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. How filter for records with two or more labels are working?

    Filter for Records with labels are working "strange", at my opinion. If I add more then one label to some record and I want to select record with labels: Label1 and Label3, then I should get records which contains those two labels at the same time, but application works on the way to select all the records which contains Label1 or Label2.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Synch Problem 01.06.23

    Hiya, big fan of your excellent app ... for some reason since yesterday the web app is stuck on a synchronisation loop and it isn't loading? I have tried loading it on Incognita mode (to rule out cookies) and a different browser but to no avail ! The android app is fine ... help!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Fix android app bugs

    The mobile app for android does not work well.
    It is not possible to adjust the exchange rate for a specific transfer (the result is calculated automatically. If you correct the result, the exchanged amount is automatically adjusted). This can be fixed in the web version.
    All transfers and currency exchange are marked as "unknown" operation and it is not possible to fix it, even when editing the result is not saved (in the web version it works well).
    The date of transactions synchronized with the bank is recorded as the date of confirmation of the transaction by the bank,…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Fix date in Airbank imports

    It is super mega annoying that you are using the wrong date when importing transactions from Airbank accounts. You are using the date when the transaction has been accounted in the system instead of when the transaction actualy occurred. The date is different if you are using credit card. It is really hard for me to do any analysis on my expenses when the dates are wrong.

    You are using "Datum zaúčtování" instead of "Datum provedení"

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  5 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Banks not syncing and it says it is a problem on your "the app" end. Please let me know when fixed. Otherwise great app. in NZ.

    Banks not syncing and it says it is a problem on your "the app" end. Please fix - otherwise a great app. I am in NZ.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I cannot reconnect my account to Banca Transilvania in Romania

    I cannot reconnect my account to Banca Transilvania in Romania. I get the attached error message

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Update CEC Bank sync mechanism

    Please update the link to which saltedge will redirect me to connect to my CEC Bank account. Since 2020 this bank updated its Internet Backing solution, so the new link is https://home.ceconline.ro/Identity/Login.
    I saw that now the bank sync provider will redirect me to https://api.cec.ro/cec/prod/oauthcec/oauth2/authorize. Here my credentials don't work, but using the previous one I am able to login

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Data fetching from the bank longer than 20hours.

    Hello, I have little issue with regular updates of my info from the bank. I see that for some accounts I have 21hours wo update of my data. Which is too long. Is there any possibility to pull data on demand when needed. Or I must wait for some automated update, which I do not know when it will happen. Thanks,

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello, we regret to hear you are experiencing issues with your app. In order to resolve this, we will need more information. Please contact us via the ''Help'' icon on your mobile device > select your issue from the categories and if it's not answered please "submit a request" at the bottom of the screen and share more information. Thanks.

  16. Long waiting times for receipt upload on Android

    Hi,

    I noticed that receipt upload in Android app takes very long. The "uploading" notification badge is displayed sometimes for 40-50 minutes (showing in progress) but the file itself is olny 3-4 MB.

    Once uploaded, the file does not show up in a Web based app too.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello, we regret to hear you are experiencing issues with your app. In order to resolve this, we will need more information. Please contact us via the ''Help'' icon on your mobile device > select your issue from the categories and if it's not answered please "submit a request" at the bottom of the screen and share more information. Thanks.

  17. subscription

    hello, i just want to know the difference btw 27.99 for yearly sub and 27.99 for life time .

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello, the only difference between yearly and lifetime is the duration. Lifetime is a 1 time payment and has no ending, and yearly bills every year. The features are all the same. I hope this helps!

  18. Allow duplicate keywords in different automatic rules records

    I have a synchronized account and my bank give me same description for transfer when they are incomes or expenses. So, I am trying to create automatic rules with the objetive of configuring a specific category in each case. However, I can not write the same keyword in two differente rules records because I get a message error: "This keyword is already used by another rule".

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello,


    Please see the explanation from Kamil which is explain how it is designed.


    I would say you get a message error: "This keyword is already used by another rule" because you can not write the same keyword in two different rules records. ;)  The problem is that in Wallet, we have only 1 logical operator for labels, which is OR. We would also need NOR, AND and NAND.  Having all logical operators, you could set rules like: IF word1 AND word2 THEN category1 IF word1 AND word3 THEN category2  But what we have is OR, so IF word1 OR word2 THEN category1 IF word1 OR word3 THEN >>ERROR<< (because the first rule was run already successfully).

  19. QoL features

    I've used this for over a year and purchased the lifetime option as it's been an integral part of how I've managed my finances. The existing features are solid and comprehensive, and the team regularly maintains the app. If there are QoL features I'd like, they are: 1. Break down the expenditures in the Top Categories from the Spending tab (you can do it from the Report tab tho) 2. Not having my Wallet active window/tab reset whenever I have to input PIN/biometrics after changing apps repeatedly

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  HOW IT WORKS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base